Product Warranty

eBphotovideo 1-Year Product Warranty

Every product bought from eBphotovideo comes with a 1-year warranty covering defects in materials and workmanship from the date of purchase. This warranty ensures that your product will be repaired or replaced free of charge should a qualifying issue arise.

 

Hassle-Free Worldwide Warranty Service

eBphotovideo handles the entire warranty process for you, ensuring seamless support no matter where you are in the world. To initiate a warranty claim, please contact the eB crew at crew@ebphotovideo.com to request an RMA (Return Merchandise Authorisation) form. Providing detailed information about the issue will help us process your claim quickly and efficiently.

 

Important Warranty Exclusions

Please note our warranty does not cover damage caused by misuse or neglect, including failure to perform recommended maintenance as detailed in your product manual. Such instances will invalidate the warranty.

 

Terms & Conditions

All warranty claims are subject to the terms and conditions outlined in our Return/Refund Policy. Please review our Terms & Conditions for complete details.