12 Month Warranty

All of our products are covered by the eBphotovideo 12-month warranty, in relation to defective materials or workmanship, that is issued on purchase. Under this warranty, your product may be repaired free of charge or replaced. 

The 12-month warranty is issued by eBphotovideo, and the full process is managed by the eBphotovideo crew on your behalf. If a warranty claim should arise, please be aware that if the item shows signs of misuse and / or poor maintenance (as recommended in the product manual) the warranty will be null and void. To ensure your warranty claim is processed as quickly and efficiently as possible, please request an RMA (Return Merchandise Authorisation) form the eBphotovideo crew at crew@ebphotovideo.com.  All warranty claims are subject to the Return / Refund Policy shown in our Terms & Conditions.